Privacy Policy for TARA

Effective Date: 11/19/2024

Last Updated: 11/19/2024

At TARA, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App") or services.

1. Information We Collect

We collect information to provide, improve, and personalize our services.

A. Information You Provide Directly

Account Information: Name, email address, phone number, password, and profile picture.

Payment Information: Credit card details, billing address, and transaction history.

Driver/Provider Details: License, vehicle registration, insurance documents, and photos (for service providers).

Customer Support: Information provided when you contact support.

B. Information We Collect Automatically

Device Information: IP address, device ID, operating system, and browser type.

Location Data: GPS location to match you with nearby vehicles and calculate trip fares.

Usage Data: App usage patterns, crash reports, and performance analytics.

C. Information from Third Parties

Social media profiles when you sign in via third-party platforms.

Background check information for drivers/providers (where applicable).

2. How We Use Your Information

• Facilitate bookings, rides, and deliveries.
• Process payments and manage transactions.
• Enhance user experience through personalization.
• Improve our services, including troubleshooting and analytics.
• Send updates, promotions, and notifications.
• Ensure security by detecting and preventing fraudulent activities.

3. Sharing Your Information

We do not sell your personal data. However, we may share it with:

• Drivers/Providers: To complete ride or delivery services.
• Service Partners: Payment processors, map services, and cloud providers.
• Legal Authorities: When required by law or to protect our legal interests.
• Business Transfers: In case of mergers, acquisitions, or asset sales.

4. Data Security

We use industry-standard encryption, secure servers, and access control to protect your information. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Opt out of marketing communications.
• Restrict or object to certain data processing.

To exercise your rights, contact us at info@taraapps.com.

6. Data Retention

We retain your data for as long as necessary to provide our services and comply with legal obligations. Once retention is no longer required, we securely delete or anonymize your data.

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience and analyze app usage. You can manage cookie preferences through your device settings.

8. International Data Transfers

If you use our services outside [Your Country], your information may be transferred and processed in other countries with different data protection laws.

9. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted in the App, and significant changes will be notified.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: info@taraapps.com

Phone: +639051293521

Address: 2410 PSC Bldg., Gen Belarmino st., Bangkal, Makati city, NCR 1233

Thank you for trusting TARA. Your privacy is our priority.